V3 Outsourcing Solutions, an international BPO, was founded in July 2013 by Mr. Pankaj Pandey in the “city of joy” Kolkata, India. From a small group of 12 staff to a dynamic group of 400+ skilled members, from a handful to more than 70 happy clients worldwide, V3 Outsourcing has gained years of proven track record.
Having 3 main delivery centres in India ( 2 in Kolkata & 1 in Noida) V3OS has expanded its footprint in other countries, with a registered business presence in Australia, the UK, and the USA. We are certified by the British Standards Institution (BSI) for ISO 9001 (Quality Management), ISO 27001 (Information Security) & ISO 27701 (Privacy Information) . We completed our SOC 2 and PCI DSS compliance audits in 2024.
V3OS offers an experienced workforce & secured infrastructure for offshore outsourcing of front-end operations, back-office services, voice & non-voice support, etc. Starting with dedicated staff for virtual assistance, customer service, inbound support, logistics helpdesk, back-office support, etc to offering outbound activities like verification calls, welcome calls, follow-up calls, reminder calls etc – V3 Outsourcing offers compliant services with substantial cost savings.
India boasts a vast pool of educated and skilled professionals, particularly in I.T., BPO, Accounting, and other customer service-related areas. The large population of a diverse workforce covers various skills and specialties, allowing companies to find expertise suited to their specific needs.
V3 Outsourcing Solutions emphasizes that in today’s digital world, ensuring the confidentiality of information and data is crucial for any organization, especially when handling sensitive data. As a highly certified company, we adhere to stringent data security measures.
