October 2022 - Page 3 of 3 - V3 Outsourcing Sol Private Limited

Know The Types of Services Offered By Inbound Call Centres in Kolkata

By V3_Os On October 6, 2022

Inbound centre software enables customers to hunt quick customer support like answering queries, issue resolution, or any customer service-related issues. The calls’ character enables businesses to manage all incoming calls efficiently. They’re more customer service-based and specialize in resolving customers’ concerns regarding a product or a service that the companies offer. Few organizations use an […]

Know The Difference Between Inbound and Outbound Call Centres

By V3_Os On October 1, 2022

In a world where chatbots and email, one would guess that shoppers today rarely call businesses, but on the contrary, the opposite stands true. The phone is still one of the most common tools that provide the closest experience towards face-to-face customer engagement to resolve issues with a company. It makes more sense for companies […]