Over the past few years, BPO has undergone notable changes & developments. To add more, virtual assistants (VAs) are one of the critical drivers of this evolution. It plays a vital role in specialised BPO services. Virtual assistants are experts who operate in remote areas with an organisation, either full-time or part-time, and have the […]
In this digital age, customers seek flawless & steady interactions with businesses across multiple platforms. Omnichannel support is the only steadfast way to meet these expectations, followed by improving the customer experience. By offering necessary support across multiple channels, including email, social media, and phone calls, businesses tend to create a commendable journey for their […]
India is considered a global hub for data entry services providing business an affordable and efficient solutions for managing large data volume. However, the entire picture of data entry is evolving rapidly with the introduction of Artificial Intelligence & automation. The technologies are revolutionizing the traditional data entry process, enhancing accuracy. Business these days are […]
Payroll management is a significant yet complex attribute of human resource operations. Right from taxes and wages calculation to ensuring compliance with labour laws, payroll processing can be time-consuming and often prone to errors. To simplify the process, a good number of companies are counting on payroll outsourcing, bringing multiple benefits to HR teams. Lets’ […]
For business houses, outsourcing appointment setting can be a game changer when it comes to generating leads & boosting sales. Appointment setting helps business improve efficiency, reduce costs and boost sales performance. By taking the help of expert services, companies focus on closing deals and driving the business growth, leaving lead generation to professionals. […]
V3 Outsourcing Solutions all set to embark on an exciting new chapter. The company is relocating to cutting edge workspace, marking a significant milestone in its expansion. With a mission to expand its global presence, it feels the need for a more dynamic and robust workspace. Strategically designed, the new office space encourages creativity and […]
Is it possible to think of a life without technology that has given the much-needed comfort and made life easier? The answer simply is negative. Similarly, business has also leveraged the power of data that has upscaled operations, increased ROI, and resulted in a much better customer experience. In modern times, data is an […]
Ever thought what future holds for sales in our fast changing business landscape? Well, you are not alone. Sales have come a long way and thanks to the game changing concept of outsourcing lead generation. In this world of business, qualified leads are part and parcel of sales. They are the potential clients who […]
With business growing, the volume of customer service calls received also increases. While you can handle customer service calls internally, outsourcing call centre service to a third party is gaining good deal of popularity. Study reveals that between 2020 and 2025, global call centre outsourcing market is expected to grow by over $14 billion. […]
