The healthcare industry always comes up with a good deal of data. Preserving this huge pool of medical data in an electronic and easily accessible format is important. All sorts of medical data, including patient details, treatment history, and billing history, kept in a central digital space not only make the process easy but also […]
In today’s competitive business landscape, companies are constantly seeking ways to reduce the costs while maintaining high level of service. As the rule goes, outsourced back office expenses are lower than the cost of hiring an in-house back office team. The savings level tend to vary depending upon the elements and the amount of clearly […]
Payroll handling is a challenging task that needs to be handled efficiently. Payroll outsourcing offers a simple yet efficient solution for carrying out seamless operations. Payroll outsourcing also ensures proper compliance management. By conferring the necessary payroll activities to the right payroll partner, the company can concentrate on core activities and explore various business growth […]
Kolkata, the cultural capital of India, is known well for its rich cultural heritage & literacy. However, the city of Joy has emerged as the major hub for the call centre industry. Backed by a pool of skilled professionals, a healthy business environment & affordable infrastructure, India has become a revered destination for both […]
Ever thought what future holds for sales in our fast changing business landscape? Well, you are not alone. Sales have come a long way and thanks to the game changing concept of outsourcing lead generation. In this world of business, qualified leads are part and parcel of sales. They are the potential clients who […]
The world is witnessing a quick change with a digital transformation. Telemarketing or tele sales service has gone far beyond. With the change in customer expectations and drastic shift in technology advancement, the best telemarketing agencies, including V3 Outsourcing Solutions, welcome innovative trends to stay in competition, delivering better outcomes. At V3OS, we go the […]
Forget about those days when call centres were solely associated with profit-driven organizations. These days, lots of non-profit agencies are laying their hands on outsourcing in a bid to enhance their service offerings. By assigning specific operational tasks to external vendors, non-profits tend to reduce costs and focus on their mission. What sets aside the […]
In this booming world of outbound call centres, the most important metrics that drive business success is the conversion rate. Whether your call centre throws light on sales, customer retention, lead generation, or boosting conversion rates, it is important for enhancing profitability and improving overall efficiency. But how exactly can a call centre increase its […]
Think of a customer who is struggling hard with product assembly. What if the agent in the support domain could see the issues through their own eyes and bring step-by-step guidance, making good use of immersive visuals? Welcome to the future of BPO powered by VR & AR! Augmented Reality & Virtual Reality AR & […]
