Outbound Services

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Our Outbound Call Center Services

Telesales & Telemarketing

In this booming marketplace, customer retention can be a challenging task and time-consuming. In order to prove yourself as one of the leading industries in the market, one needs to have the necessary skills and knowledge to get customers on board. At Outsourcing Tele Sales Services, we back you and act as a transparent pillar of support. Our upskilled experts not only work towards their goal but also put in effort to achieve the organisation’s goal. We not only work on the basis of communication but also make sure to comprehend. Whether it is an already existing customer or the prospect, we make sure to design a strategy that may meet both your needs and wants.

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Lead Generation & Qualification

Ever thought what future holds for sales in our fast changing business landscape? In this world of business, qualified leads are part and parcel of sales. They are the potential clients who might just turn into your biggest clients. But with the passage of time, methods do change. So, if you are ready to dive deep into the world of sales and find out how outsourcing lead generation is shaping the future, then you are all set for an insightful sojourn. Lead Generation Outsourcing is the process of allotting lead qualification, lead identification and nurturing lead to external sales partner.

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Appointment Setting

Preserving time for scheduling appointments is indeed a tiresome and time-consuming task in today’s hectic schedules & demanding responsibilities. We realise that you’ll need to concentrate on your company’s primary management and sales functions. V3OS offers excellent appointment scheduling services with trained executives available 24 hours a day, 7 days a week. V3OS‘s Appointment Setting Services team has been educated to effectively offer a good or service, transforming clients into direct selling leads. For effective performance via our services, full data concerning appointments and prospects is created properly and updated regularly.

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Upselling & Cross-Selling

In this competitive world of business, upselling and cross-selling are the powerful techniques to boost sales and maximize customer experience. When done in a right manner, the strategies not only drive revenue but also create a better buying experience for customers, offering them products that suits their needs. Sales are the lifeblood of many companies, so whether you are offering a product or service, you generally put a good deal of effort towards bringing in more sales. One of the significant services V3OS provides is the art of up-selling and cross-selling. The reason why such services are valuable is because they maximize the potential of each and every phone call.

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Market Research & Surveys

Effective market research can not only help you to expand your business but also plan the marketing techniques. By getting a vast amount of information on how the market is working in the dynamic environment, it makes it easier to execute all the necessary steps. We conduct surveys both externally and internally. Using the already present data and then conducting research helps to gain knowledge about the internal factors, while doing desk research externally gives exposure and not-so-arid information. Gaining information about the market is always a plus point for any business, as it helps to strategically plan the next step ahead of the competitors and time.

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Payment Reminder

Are you struggling hard with overdue payments? Are late payments slowing down your business? Let our Outbound Payment Reminder Service handle the necessary task for you. We set up an easy connection with clients directly, giving them a reminder of upcoming or due payments in a professional & polite manner. This is how we ensure timely collections and help you reduce the overdue invoices, improving cash flow and fostering a strong client relationship. Payment reminder service makes good use of SMS, email or app notifications to keep customers alert about upcoming and overdue payments.

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Debt Collection Services

Debt Collection Services are a critical component of BPO, where agents reach out directly to customers to restore overdue payments. Making pro-active calls, negotiating payment plans, sending reminders, outbound debt collection service helps business enhance the cash flow while maintaining positive customer relationship. Managing outstanding debts is a crucial aspect of maintaining the financial health of business. Outbound debt collection service plays a significant role in helping business recover unpaid invoice while maintaining customer relationship.

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Welcome & Verification Calls

Welcome & verification calls are more than just routine contacts. They are the ideal option to connect with customers, ensure satisfaction and prevent issues. An industry, big or small, may sometimes fail to focus on how important a welcome call is. With welcome calls being the main connection between the organisation and the customer, the customer feels more of a connection. It not only welcomes them once they acquire the service/product but also gives them a sense of security and motivates them to keep buying the deal from us.

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