Call Answering Services for Startups: A Growth Hack You Can’t Ignore

Start-ups live & die by two things: customer experience & speed. You may have the best product or service in your industry, however if no one gets back to you when a potential customers calls, you are simply losing your business. It’s so simple!

It is because of this more & more startups are steering their attention towards call answering service as a secret weapon for growth. It is not about call handling, it’s more of capturing the opportunities and scaling smartly. Let’s find out how call answering might just be the most underrated growth hack for your start-up.

Too Much to Do, Too Little Time

These days, founders or entrepreneurs don a lot of hats. Marketing, sales. Operations, support- everything demands equal attention all at once. However when the phone rings?

• You are in a meeting
• You are working on product
• You are asleep in another time zone

As per the research, 85% of people whose calls go unanswered don’t generally call back. They generally move to the next competitor who takes care of the pick- up.

Call Answering Partner – Reap the Real Benefits

1. Core Professionalism

Your brand can be new, but your customer facing support doesn’t have to sound like it. A call answering service gives you a polished front line from day one.

2. Cost-effective Growth

Hiring a full-time receptionist or support staff is bit costly. Call answering service provides a fraction of the cost with flexible plans that escalates.

3. Lead Capture on Autopilot

Call answering team qualify leads, schedule meetings and even take orders while you focus on product market fit.

4. 24/7 Coverage

Start-ups often work with global clients & team. So, it is important to not miss any calls from a different time zone. With 24/7 coverage, it is always open.

5. Customer Retention

Frankly speaking, fast impression is the last impression. A helpful and prompt phone experience helps building customer loyalty earlier, prior to scaling your support team.

To summarise:

We encourage your expansion process while making sure not a single call remains unanswered! As a start-up company, you job lies in building, testing & scaling. Let V3 Outsourcing Solutions’ call answering service handle the front lines while you focus on the other necessary tasks.

At V3OS, we go the extra mile helping start-ups stay responsive, professional and customer focussed from day one.

---