Phone Answering ServicesPhone Answering Services
Answering phone calls round the clock can be such a pain. While you have fixed working hours, you might miss certain phone calls that might be harmful in the long run. While you are at ease, our phone answering services does the magic. We take care of all the phone calls 24*7 on your behalf. Professional experts from our team, work tremendously to get the work done for your business.
Product Information ServicesProduct Information Services
Before purchasing a product or receiving a service, customers go through several phases, including the awareness, deliberation, and purchase stages. Customers might have product questions at various points of the purchase cycle. Aside from that, consumers may have post-purchase questions such as product usage information, warranty, installation, and so on. The goal of product information request services is to deliver the correct product message to the relevant client at the right moment. Our customer service representatives have extensive product expertise and are trained to respond to client inquiries as quickly as possible. We follow the rules and requirements that you specify. We use cutting-edge technology to ensure the dependability of our product information request services.
Order Taking ServicesOrder Taking Services
The world is constantly digitalizing with every moving step. Customers prefer to place orders through phone, mobile app, internet, or live chat in this digital age. It might be problematic for internal employees to manage such huge numbers of requests during maximum sales or the holiday season. In this scenario, it is preferable to hire an outside team to handle order input and processing. V3OS, an outsourcing service provider, will assist you in streamlining your order input procedure. We get orders from a variety of sources and immediately put the customer’s name, address, purchase details, and payment information into our CRM. The order entry services can make obtaining specific data from forms and papers a lot easier. We ensure that all orders are handled in an efficient and orderly way when the order data are recorded into the Database.
Billing Queries ServicesBilling Queries Services
Buyers who have acquired and are in the purpose of buying your goods and service may have questions about the billing design, billing errors, billing status, payments alternatives, refund amount following order cancellation, as well as other issues. Such questions may occur at any time, and it is critical to respond to them promptly. We at V3OS offer a specialized team that handles your consumer’s billing queries to assist you to expand your billing support operations and address billing queries more quickly. Are you wasting far too much effort dealing with a billing question from a customer? Using our billing query services, you can put a stop to this. We can manage your business’ billing inquiries, give status updates, and promptly address billing issues. We assist clients in gaining a clear understanding of their invoices and their current status.
Up-Selling and Cross Selling ServicesUp-Selling and Cross Selling Services
Any business or service provider faces selling issues some or the other point of time. While outsourcing up-selling and cross- selling services, our team at V3OS establishes long- term relationship with the potential customers. They raise a sense of binding with the association. The skilled- workers at our team leave no stones unturned to encourage the up- selling and cross-selling of your product or services. The up-selling and cross- selling plays a vital part in enlightening the clients about the benefits and advantages of already existing and upcoming products. These services even deal with the queries and aftermath of the services. It applies to both the potential and the already in frame customers.
Scheduling Sales Demos ServicesScheduling Sales Demos Services
Demonstration is the key element towards buying or selling of any product or service. Our outsourcing team at V3OS makes sure to understand the prospect client’s needs, wants, schedule, and communicates in an effective manner where it can be comprehended. Scheduling sales demos gives a higher chance at achieving business goals and setting the bars at level where you look up to. A good to go Sales Demo Services is where you can be rest assured of the quality, time and cost-effective service.
Product Recall Management ServicesProduct Recall Management Services
To maintain the brand image or to devastate it, is in the hands of the service providers. We at V3OS can vouch for our product recall management services. While streamlining the recall process, we make sure to opt for product testing, assessment, destruction/disposal, reporting, analysis and advanced analytics.
Subscription ServicesSubscription Services
Subscription plays a vital role for any customer. We offer subscription services which not only helps with new subscription but also renewal of already existing product or service. Our goal- driven team ensures to provide quality over quantity.
Insurance Claims Processing ServicesInsurance Claims Processing Services
At V3OS we take care of all insurance claims processing services. The services that we include are estimation and eligibility check, claims, document verification, disbursement and account settling. We even offer full claim and fast track adjudication.
Rebate Processing ServicesRebate Processing Services
We at V3OS has a spectrum of solutions that at any processing platform streamlines your rebate processing services. Rebate is abatement from the already paid amount and it helps your business to grow by the most effective sales method.
Claims Processing ServicesClaims Processing Services
The claim processing services require a lot of patience to deal with and V3OS is the perfect solution zone. The team here takes care as and when the claims are filed. The entire claim process is followed. From verifying the nature of the claim to understanding the depth and then doing away with the claim.
Event Scheduling ServicesEvent Scheduling Services
Scheduling meetings, conference calls, or any particular event can be such a task. We can help to set up at any convenient time and even convey the same to the prospective clients.
Directory Inquiry ServicesDirectory Inquiry Services
With the fast pace the world is running in, everything comes at a mouse click. We help with directory inquiry services, by providing the numbers, addresses, details etc
Payment Collection ServicesPayment Collection Services
Payment collection can be a hassle sometimes for businesses to handle. At V3OS we keep the exact track record of the amounts outstanding and update the customers from time to time.
Charge Back Handling ServicesCharge Back Handling Services
Chargeback handling is a process that requires utmost care and quick process. Our team at V3OS handles it in the smoothest way possible and helps to settle the dispute with the required aid and supervision.
Real Time Inventory ServicesReal Time Inventory Services
Keeping track of the inventory can help to avoid the lagging time. A check on the real -time inventory services allows tracking the optimization of supply change and not letting to fall in any potholes.
Sales Closure ServicesSales Closure Services
Sales closure means an increase in the number of sales that benefits the organization. While taking the sales closure service from V3OS, it increases the chances of sales closure by n number of times. Our team of professionally trained workers are experts at closing techniques and well-versed in all the products and services being offered.
Warranty Registration ServicesWarranty Registration Services
Availing the warranty registration services from V3OS will ensure that the potential customers will take up the product warranty and the associated offers and rewards in the most tranquil manner.
Logistics Helpdesk ServicesLogistics Helpdesk Services
Lending help with Logistics Helpdesk Services, we make sure the required details about the end product reaches the clients. Ensuring the producing, obtaining and distribution of the procured goods are met rightly on time and reach their final stop.
Customer Support ServicesCustomer Support Services
Customer Support Services are the pivotal part of any industry. It helps the customers gain knowledge about the product, how cost- effective it may be and how to make maximum utilisation of the particular product or service. We at V3OS assist in planning, training, installing, maintaining, troubleshooting, upgrading and even the final disposal of any product.
70% Of Your
Operational Cost
