List of Outbound Services:

• Service Satisfaction Follow-Up

Service Satisfaction Follow-Up

Customer retention and brand image can only be maintained by the service satisfaction follow up. To retain the customers in the long run and to maintain healthy relationship with them, a follow up service is a must for all organization. Companies a lot of times tend to lose the loop due to lack of human resource and time. Looking up at the competitive market, to leave an everlasting impact and impression on the customers a follow up service is a must. V3OS Service Satisfaction Follow-Up Services give your opportunity to leverage an edge by providing you with effective, responsive, and committed services that help you achieve your long-term business goals. Our highly educated crew is completely capable of improving your public reputation through Service Satisfaction follow-up services, allowing your company to avoid the time-consuming labour associated with after-sales operations. Not only do our services conduct follow-up calls to prospective customers, but they also create a lasting impact, enhancing the brand identity and image of the company and its products. We handle the time-consuming task of sales lead follow-up, allowing your company to focus on its main activities. The Service Satisfaction Follow-Up Services staff is accessible 24 hours a day, 7 days a week, allowing you to contact the global clients throughout their business hours.
• Customer Satisfaction Surveys

Customer Satisfaction Surveys

Businesses must perform customer satisfaction surveys to comprehend feedback, changing needs, and consumer behaviour in attempt to enhance customer experience. At V3OS the executives phone consumers from an existing database to conduct customer satisfaction surveys. Every company strives to improve customer happiness. Companies can detect and solve problems when they have a detrimental effect by gathering feedback from final consumers on their goods and services. Customer satisfaction surveys may also assist your firm expand by providing important knowledge about recent market prospects. In a nutshell, they’re a useful tool for businesses to figure out what performs and what doesn’t for their consumers. V3OS, an outsourcing specialist, can complete an edge survey solution, including survey design, execution, and evaluation of findings. We can assist you in creating and implement staff surveys in complement to customer satisfaction surveys. Conducting such an activity may assist you in better understanding and addressing employee problems, as well as retaining key personnel.
• Tele Surveys

Tele Surveys

The Tele services are designed to allow businesses to concentrate on its core operations while still providing responsive customer support. It eventually aids in the enhancement of overall corporate success. We have specialist staff that are well trained and speak English. Our professionals make sure to reach out to the prospective clients and even a follow- up survey after the deal closes. Customer satisfaction is on our priority list.
• Appointment Setting Services

Appointment Setting Services

Preserving time for scheduling appointments is indeed a tiresome and time-consuming task in today’s hectic schedules & demanding responsibilities. We realise that you’ll need to concentrate on your company’s primary management and sales functions. V3OS offers excellent appointment scheduling services with trained executives available 24 hours a day, 7 days a week. V3OS‘s Appointment Setting Services team has been educated to effectively offer a good or service, transforming clients into direct selling leads. For effective performance via our services, full data concerning appointments and prospects is created properly and updated regularly. We generate appointments and prospects in real time, you will receive messages notifying you of your meetings within minutes from people who have finished speaking with your prospects. If a potential client isn’t yet ready to buy, we’ll keep cultivating them until a suitable appointment can be made. The solutions we offer give your company a competitive advantage. While we handle the time-consuming job of scheduling appointments, your staff may focus on other important duties, resulting in increased production.
• Information Gathering

Information Gathering

We realise that obtaining insight into business development is a source of concern for you. Gathering information might take a long time. It entails extensive research, the ability to connect with the prospect, a synopsis and revisit, and finally, the ability to close the transaction. We assist you in gaining fresh data in a timely manner so that you may develop more meaningful interactions and delve deeper into one of your businesses.
• Sales Verification

Sales Verification

The sales verification team, which is made up of highly qualified and committed executives, ensures that consumers receive the safety and completeness that they expect whether making digital, in-store, or Business – to – business transactions. We offer the safest and most widely accepted method of sales verification.
• Product and Service Promotion

Product and Service Promotion

Any upcoming line of product or service of a company needs to target the prospective market with meticulously planned campaign and dynamic data driven information. With a well-planned strategy and product and service promotion services, it eradicates the risk of collapsing in the competitive market. V3OS’s sundry and expandable services cater to your needs and wants for the new launch. The team handling the promotion techniques, ensures to mark a benchmark in the marketing industry with effective combination of plan of actions.
• Market Research and Survey

Market Research and Survey

An effective market research can not only help you to expand your business but also plan the marketing techniques. By getting a vast information on how the market is working in the dynamic environment, it makes it easier to execute all the necessary steps. At V3OS, our professionals gather information globally keeping the unprecedented times in mind. We conduct survey both externally and internally. Using the already present data and then conducting a research helps to gain knowledge about the internal factors, while doing a desk research externally gives exposure and not so arid information. Gaining information about the market is always a plus point for any business or organization as it helps to strategically plan the next step ahead of the competitors and time. Market Research Survey services helps to take advances marketing decisions.
• Customer Loyalty Program

Customer Loyalty Program

To reach a height in the competitive market, customer loyalty program plays a pivotal role. Just reaching out to them would be of no good if relationship build- up doesn’t take up. Customer retention is the sole reason sales and marketing can be at peak. At V3OS we go an extra mile to make the effort to retain the already existing loyal customer, and even work on making the potential or prospective clientele base a loyal one. We provide valuable insights on promotions, reward points and subscription renewal. We assure you of cost and time effective services.
• Welcome Calls

Welcome Calls

We believing in keeping the customers in loop always. An industry big or small may sometimes fail to focus on how important a Welcome call is. With welcome calls being the, main connect between the organization and the customer, the customer feels more of a connection. It not just welcomes them once they acquire the service/product but gives them a sense of security and motivates to keep buying the deal from us. We here at V3OS provide this service on your behalf which reduces the risk of customer attrition, reaches customer satisfaction level, and gives them a clear picture of the information.
• Tele Sales

Tele Sales

Customer acquiring can be a very tedious and time- consuming process in the aggressive marketplace. To be one of the leading industries in the market one has to have the proficient skills to get the customers on board. Outsourcing Tele Sales Services, we back you and act as a transparent pillar of support. Our up-skilled experts not only work towards their goal, but put in effort to achieve the organization’s goal. We not only work on the basis of communication but also make sure to comprehend. Whether it is an already existing customer or the prospect, we make sure to design a strategy that may meet both your needs and wants.
• Live Transfers / Hotkeys

Live Transfers / Hotkeys

It’s always a good idea to put live transfers/ Hotkeys in the process. Dealing with any prospective clients is a very time consuming process. Keeping a live transfer service handy from our outsourcing services can let you be at ease. Our employees from V3OS, deals with the clients, gather all the information and transfer the call just for the final interaction. Using Hotkey service is always beneficial.
• Collections

Collections

Keeping a track record of all the bills, either they are cleared or remaining is a major milestone to achieve. Collection services at V3OS are very efficient and effective and help to maintain all the bills, debts and the necessary details in a loop. While you concentrate on achieving your goals and targets, we make sure to keep your collection services up to date.