Reduce Up to under-line 70% Of Your Operational Cost
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ISO 9001, 27001, 27001
BSI Certified under-line
Outsourcing Partner
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Build Your Offshore under-line
Captive Team
With Direct Access
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Innumerous reasons to choose V3OSunder-line

By outsourcing your operations or services to V3OS, you can save up to 70% on staffing costs, operational expenses, local taxes, fixed infrastructure costs, and many other miscellaneous expenses. With V3OS offering a wide range of services and massive infrastructure, you need not spend on local hiring, training programs, set-up costs for expansion, and many other employee-centric business-demanding expenses. This allows you to invest your significant savings in other areas, further fueling the growth of your business.

V3OS is proudly certified by the British Standards Institution (BSI) for ISO 9001:2015 (Quality Management System), ISO 27001:2022 (Information Security System), and ISO 27701:2019 (Privacy Information System). We have completed our SOC 2 audit and PCI DSS Compliance audit. These certifications validate that we adhere to all the controls set by the body, instilling confidence in clients and other interested parties that their business information is highly secured and managed with strict compliance.

By establishing a dedicated offshore team and providing direct access, companies can experience enhanced communication, quicker response times, and improved task efficiency. With V3OS, organizations have the opportunity to not just recruit staff, but also engage directly with chosen team members. This direct interaction fosters a deeper sense of connection and collaboration between the company and its offshore team.

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India has been a leading outsourcing destination since the early 1990s and is known for its large, skilled population. When businesses choose India for outsourcing, they know there is an abundant talent pool for any skilled service. Running a business becomes much easier as hiring staff and finding suitable manpower is not a hassle with such a large population. The more staff available, the faster the business can grow.

V3OS is open to discussing and meeting contractual requirements. Our goal is to offer flexible service terms to our clients. We do not require a time-bound contract, minimum number of staff to be hired, or minimum number of seats to be outsourced. We welcome all types of business offerings that allow us to engage in long-term business relationships.

V3OS stands out from the crowd due to our expertise in managing business dealings across multiple countries. With over a decade of experience, we have been successfully managing and executing business operations for more than 10 years. We are among the few BPOs deeply involved with clients based in Australia, the UK, USA, Europe, and Asia. Companies with operations in various countries can easily discuss outsourcing with us and benefit from our comprehensive solutions.

Fostering an employee-centric ambience leads to a more productive, engaged, and satisfied workforce. An employee-centric environment prioritizes the needs, well-being, and development of employees, which can result in higher retention rates, improved morale, and enhanced performance. V3OS offers an inclusive work culture, open communication, professional development, monthly R&R, weekly incentives, team outings, and festive celebrations, all contributing to a healthy and comfortable work environment.

Our delivery center in India is located in the city's IT hub area on the 14th floor of an eco-friendly green building. The office is equipped with 48 CCTV cameras, biometric doors at entry points, and IP-locked and password-protected servers. Additionally, we have mirror-scanning software installed on every system, which is regularly monitored by the technical team. To maintain security, we strictly adhere to a "NO PEN-PAPER" policy and ensure that none of the systems can accommodate USB, external drives, or discs. The entire IT department is protected by a firewall to prevent external attacks. Furthermore, all computers have individual UPS power backup, and there is a separate UPS for dialers and servers.

With V3OS extensive infrastructure and large team, you can easily plan to expand your business with us. Businesses can effortlessly increase their workforce, outsource other departments or services, and add new features to enhance customer satisfaction. Ramping up your business or service offerings is quick and easy with our support.

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V3OS’s under-line ACCREDITATIONS

V3OS emphasizes that in today's digital world, ensuring the confidentiality of information and data is crucial for any organization, especially when handling sensitive data. As a highly certified company, we adhere to stringent data security measures.


NO PEN-PAPER POLICY

CCTV AND BIOMETRICS ACCESS

IP LOCKED & PASSWORD PROTECTED DATA SERVERS

ENCRYPTED DATA STORAGE

FIREWALL SECURITY SOFTWARE

ACCESS CONTROLS

DATA AUDITING

BACKUP

Happy clients –
Success Stories of under-line some clients.

“V3OS has revolutionized our customer service. Their team is professional, efficient, and always ready to assist with a smile, significantly enhancing our customer satisfaction.”

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“V3 Outsourcing Sol Private Limited handles our inbound order inquiries with exceptional care and professionalism. Their service has made our booking process smoother than ever.”

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“V3OS's proactive approach in lead generation and sales has significantly boosted our sales pipeline. Their dedication is impressive.”

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“V3 Outsourcing Sol Private Limited has streamlined our payroll processing with accuracy and timeliness, allowing us to focus on our core activities.”

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“V3OS Limited's meticulous data verification and call audits have greatly improved our data accuracy and customer interactions.”

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About Company under-line

Pankaj Pandey is the founder of V3OS Outsourcing Sol Private Ltd, an international BPO headquartered in Kolkata, India. He has been running the business as MD & CEO since 2013. Started his career as a telesales agent in 2005, Pankaj Pandey climbed the ladder of success by getting promoted to multiple designations within a short span of time due to his impeccable performances at every step. In the year 2007, he registered V3OS Outsourcing Solutions as firm and played the role of Channel Partner, Outsourcing Partner to multiple AU-UK-USA based companies. Later on in 2013, he founded V3OS Outsourcing Sol Private Limited, an international BPO which started with 12 employees and now manages 500+ employees.

Pankaj Pandey has been instrumental in taking V3OS Outsourcing to the level of getting certified by British Standards Institution (BSI) for ISO 9001, ISO 27001 & ISO 27701. Under his guidance, V3OS Outsourcing now works with over 70 clients in global market providing various call centre/BPO services.