Dealing with angry and abusive customers is an inevitable challenge faced by any call centre in India. It is crucial to have expertise in handling such situations professionally. Managing angry and abusive customers with professionalism contribute to business growth. Let us learn how the agents of a top call centre in India train their agents to expertly manage […]
Can a company providing email support outsourcing in Kolkata enhance your business growth with its strategies? Of course yes! Read this blog to know how does a company do that. Customer support services play an indispensable role in business. This service has gone beyond conventional phone calls. It has included email support as well. Several customer service […]
Every business in today’s time is experiencing high competition. In this scenario, a well-built customer support service plays a vital role in shaping a company’s reputation. In this blog, let us understand how the agents of a top call centre in Kolkata utilise emotional intelligence to boost businesses and improve customer relationships. It is good to note […]
If you are keen to know about the working of the best call centre in Kolkata, this blog will interest you. Off late, the best international call centre in India has become a global powerhouse in delivering top-notch customer service. It provides quality professional support to businesses worldwide through its calling experts. It is equipped with […]
Do you believe that building a strong customer relationship helps foster brands? If yes, then read this blog on top inbound BPO in Kolkata that provides exceptional customer support in today’s fast-paced world. As a company grows, customer demands increase. As a result, many companies turn to inbound Business Process Outsourcing (BPO) services to streamline their customer […]
In today’s time, businesses face a tough time dealing with customers. It is due to the fact that customers have become more discerning and demanding. Thus, businesses must focus on delivering seamless and efficient customer service to stay ahead in the market. Enterprises are adopting a unique way of providing the best customer service through email […]
Smart business owners partner with call centres in Kolkata to enjoy the cost-effectiveness of the city and the skilled workforce that provides the best product information services in Kolkata. Through this blog, we will aim to learn in what way call centres excel in offering product information services and how businesses can leverage these services to enhance […]
In today’s technologically advanced world, business is no longer limited by geographical boundaries. Enterprises of different sectors enjoy international exposure, and the international call centre in Kolkata plays a pivotal role in it. With the rise of e-commerce and globalisation, both small and large-scale businesses can now reach customers from all corners of the globe. However, catering […]
In 2023, we live in a fast-paced world that is interconnected throughout the day. To stay strong in the competitive world, business must offer 24/7 support. Many companies, therefore, turned to email support in Kolkata to assist customers looking for a solution to their queries. Email has emerged as one of the most preferred communication channels. […]
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