In this competitive business world, ensuring seamless customer service is important when it comes to fostering a long-term business relationship. These days, most of the companies are steering their attention to outsourcing services in order to meet the diverse needs of their customer service efficiently. In this blog, we help you find out how V3 […]
Over the past few years, BPO has undergone notable changes & developments. To add more, virtual assistants (VAs) are one of the critical drivers of this evolution. It plays a vital role in specialised BPO services. Virtual assistants are experts who operate in remote areas with an organisation, either full-time or part-time, and have the […]
In this digital age, customers seek flawless & steady interactions with businesses across multiple platforms. Omnichannel support is the only steadfast way to meet these expectations, followed by improving the customer experience. By offering necessary support across multiple channels, including email, social media, and phone calls, businesses tend to create a commendable journey for their […]
Is it possible to think of a life without technology that has given the much-needed comfort and made life easier? The answer simply is negative. Similarly, business has also leveraged the power of data that has upscaled operations, increased ROI, and resulted in a much better customer experience. In modern times, data is an […]
Ever thought what future holds for sales in our fast changing business landscape? Well, you are not alone. Sales have come a long way and thanks to the game changing concept of outsourcing lead generation. In this world of business, qualified leads are part and parcel of sales. They are the potential clients who […]
With business growing, the volume of customer service calls received also increases. While you can handle customer service calls internally, outsourcing call centre service to a third party is gaining good deal of popularity. Study reveals that between 2020 and 2025, global call centre outsourcing market is expected to grow by over $14 billion. […]
Payroll handling is a challenging task that needs to be handled efficiently. Payroll outsourcing offers a simple yet efficient solution for carrying out seamless operations. Payroll outsourcing also ensures proper compliance management. By conferring the necessary payroll activities to the right payroll partner, the company can concentrate on core activities and explore various business growth […]
Kolkata, the cultural capital of India, is known well for its rich cultural heritage & literacy. However, the city of Joy has emerged as the major hub for the call centre industry. Backed by a pool of skilled professionals, a healthy business environment & affordable infrastructure, India has become a revered destination for both […]
Ever thought what future holds for sales in our fast changing business landscape? Well, you are not alone. Sales have come a long way and thanks to the game changing concept of outsourcing lead generation. In this world of business, qualified leads are part and parcel of sales. They are the potential clients who […]
Skyrocket Sales In Business With Proven BPO Strategies
Using IVR in Call Centre And Its Best Practices
Simplify Your Operations & Boost Sales with Order-Taking Solutions
Customer Service Strategies and Solutions for B2B Success
Boost Your Business Presence with Live Phone Answering Service
Quality Management To Drive Exceptional Customer Experiences
Every Call Counts: Smart Call Management To Increase Revenue
Enquiry Handling Services: Improve Response Time & Lead Conversion
Effective Order Processing To Prevent Missed Opportunities
Real Time Agent Assistance Making All The Difference
