Customer service is a make-or-break factor for any business. Customers seek for unparalleled service, no matter how amazing a product or service is. In today’s digital era, social media has become a key component of customer service. Frankly speaking, since everyone is glued to social media accounts, business have seized the chance to enhance customer […]
Scalability, engagement and efficiency have always been the pillars of unparalleled BPO services. Well, in addition to that, Augmented Reality (AR) and Virtual Reality (VR) in all seriousness are the need of the hour. Businesses that are planning to expand or fresh start-ups that are aiming to leave a mark always seek a quick response […]
In this fast paced business world, innovation speaks the final word to stay ahead of the competitors. With the advancement of technology at rapid pace, there is no denying of the fact that Artificial Intelligence (AI) is certainly going to redefine the BPO industry. At V3 Outsourcing solutions, a top BPO company in Kolkata, we […]
The future of call centre service is digital, intelligent and customer-orientated. With companies inclined towards adopting AI-powered solutions, one important question that’s doing the rounds is whether Voicebots or Chatbots is right for your AI centre. In 2025 and beyond, business must choose smartly between such technologies to stay ahead of customer expectations and operational […]
With the passage of time, tele survey has gained huge momentum. Now it has become an effective strategy for every business or corporate houses. To be very frank, tele-marketing or survey is not that herculean if one gets into the basics. One needs to tap the product value and services. This is how marketers not […]
In this world of business, qualified leads are part and parcel of sales. They are the potential clients who might just turn into your biggest clients. But with the passage of time, methods do change. So, if you are ready to dive deep into the world of sales and find out how outsourcing lead generation […]
Today, every company is seeking ways to upgrade its workforce. Gaining business profits is very much achievable by taking your workforce to the next level. This can be said without any doubt that the leading BPO service can help your business reach the pinnacle of success. Frankly speaking, it is difficult for organisations to adapt […]
These days every business decision solely depends upon data – be it processing customer transactions, managing financial records or tracking inventory. However, what happens when the data comes out incorrect? A single misplaced digit can delay shipments, overcharge customers or even lead to compliance violations. Without accuracy, businesses waste a good deal of time, lose […]
With the passage of time, tele-survey has gone a long way and gained tremendous popularity. Now it has become an effective strategy for every business. To be very frank, telemarketing or surveys are not that Herculean if one gets into the basics. One needs to tap the product value and services. This is how marketers […]
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