Online Chat
At V3OS, we make the optimum utilization of all the available resources. Our representatives are available round the clock to answer all the queries and resolve any persisting problems. They communicate and comprehend all the questions with utmost efficacy.
Visitor Inquiries and Problem Solving
For any organization dealing with customers complain brings a lot of stress. Our team V3OS are very smooth at handling complaints and even good at proving consultation to any inquiries.
Lead Generation and Follow - up Chat
Taking up a customized service for lead generation and follow up always benefits in the long run. V3OS not only provides a chat support system but even give a customized approach to boost sale and marketing with lead generation follow-ups.
Inbound Customer Support
Keeping inbound customer support helps when any potential client initiates an inquiry. With our inbound customer support, you can be sure of useful resources being implemented with inbound channels.
Technical Support
Any technical problem a client faces needs to be resolved in a jiffy. Our experts at V3OS are trained with fruitful knowledge and information to deal with maximum technical issues.
Product / Service Info Chat
With the pace the world is running, everybody looks for quick answers. Our customer support executive makes it a point to find the exact question and answer them within the limited time frame. They are well-versed with all the product and service information that the customers are looking at.
Order Management / Verification / Fulfilment
For any e-commerce business, a tailor-made support system play a vital part. We at V3OS helps the clients in order management and verification. This not only helps in gaining the trust of the customers but also let them be sure about the fulfilment of the order.
Order Processing Queries
Many times customers need to know about the Order pickup and deliveries. Therefore needing a system to process the queries relating to the order is a mandate.
Billing Support
Dealing with all the internal and external billing issues is another milestone that has to be reached. Solving all the queries related to bills helps in providing support to both the organization and the customers.
Helpdesk Support
Dealing with a vast range of products/services can sometimes not be very easy. Chat support to deal with any particular domain is very necessary. Our helpdesk support keeps a record of all the products/services provided by you and deals with it on personal touch.