List of Inbound Services:

• Phone Answering Services

Phone Answering Services

Answering phone calls round the clock can be such a pain. While you have fixed working hours, you might miss certain phone calls that might be harmful in the long run. While you are at ease, our phone answering services does the magic. We take care of all the phone calls 24*7 on your behalf. Professional experts from our team, work tremendously to get the work done for your business.
• Customer Support Services

Customer Support Services

Customer Support Services are the pivotal part of any industry. It helps the customers gain knowledge about the product, how cost- effective it may be and how to make maximum utilisation of the particular product or service. We at V3OS assist in planning, training, installing, maintaining, troubleshooting, upgrading and even the final disposal of any product.
• Order Processing Services

Order Processing Services

The world is constantly digitalizing with every moving step. Customers prefer to place orders through phone, mobile app, internet, or live chat in this digital age. It might be problematic for internal employees to manage such huge numbers of requests during maximum sales or the holiday season. In this scenario, it is preferable to hire an outside team to handle order input and processing. V3OS, an outsourcing service provider, will assist you in streamlining your order input procedure. We get orders from a variety of sources and immediately put the customer’s name, address, purchase details, and payment information into our CRM. The order entry services can make obtaining specific data from forms and papers a lot easier. We ensure that all orders are handled in an efficient and orderly way when the order data are recorded into the Database
• Billing and Payment Assistance

Billing and Payment Assistance

Buyers who have acquired and are in the purpose of buying your goods and service may have questions about the billing design, billing errors, billing status, payments alternatives, refund amount following order cancellation, as well as other issues. Such questions may occur at any time, and it is critical to respond to them promptly. We at V3OS offer a specialized team that handles your consumer’s billing queries to assist you to expand your billing support operations and address billing queries more quickly. Are you wasting far too much effort dealing with a billing question from a customer? Using our billing query services, you can put a stop to this. We can manage your business’ billing inquiries, give status updates, and promptly address billing issues. We assist clients in gaining a clear understanding of their invoices and their current status.
• Help Desk Support

Help Desk Support

Lending help with Helpdesk Services, we make sure the required details about the end product reaches the clients. Ensuring the producing, obtaining and distribution of the procured goods are met rightly on time and reach their final stop.
• After-hours Support

After-hours Support

Our Inbound Services After-Hours Support ensures your business stays connected with customers, even outside regular working hours. Whether it's technical assistance, customer queries, or emergency support, we provide prompt, professional responses to keep your operations running smoothly. With a dedicated team available 24/7, your customers can rely on receiving help whenever they need it, enhancing trust and satisfaction. Our tailored solutions cater to various industries, ensuring seamless communication, reduced downtime, and improved customer retention. Let us handle your after-hours support, so you can focus on growing your business without worrying about missed opportunities.
• Inbound Sales Services

Inbound Sales Services

Our Inbound Sales Services are designed to help your business convert leads into loyal customers. We provide professional and personalized customer interactions, ensuring each inquiry is met with detailed product knowledge, a friendly approach, and tailored solutions. From answering questions to guiding potential buyers through the sales process, we help build trust and drive conversions. With our expert team handling inbound sales, you can focus on expanding your business while we turn inquiries into revenue. Boost your sales, improve customer satisfaction, and increase your bottom line with our seamless, results-driven inbound sales support.