How AI is Changing Customer Service

Imagine you are opening your shopping app, and before you even begin to search, it suggests things you might want or need. Similarly, when you think of ordering food online, the app predicts your cravings before you can figure out what to indulge in. Well, what is worth mentioning is none of this happens by […]

Supporting Global Customers with Scalable Outsourcing Solutions

Customers often tend to forget what you promote or say, but they would never forget how you made them feel. Your clients or customers may forget what you said, but they will never forget how you made them feel.  This obviously hits home for businesses trying to stand out. Small & medium-sized businesses dream big. […]

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