Live Chat is considered as an ideal messaging tool that let companies communicate with website visitors or customers in real time. It is a major factor in driving the sales conversions by providing instant support and resolving the issues in the shortest possible time. Involving the potential customers in real time, live chat can resolve […]
Cart desertion is one of the serious challenges online retailers come across. Studies reveal that nearly 75% of online customers leave without executing their purchase. While some of this is inevitable, a good deal of the portion can be recovered – especially with the help of real-time chat support. Why Do Customers Leave Their Carts? […]
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