1.1 These Terms and Conditions (“Terms”) govern your use of this website and any content available on it (collectively referred to as the “Site”).
1.2 These Terms constitute an agreement between you (referred to as “you” or “your”) and V3OS (referred to as “we,” “us,” or “our”). By accessing or using the site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must stop using the site immediately.
1.3 These Terms apply to all features, functionalities, and content on the Site, which is provided free of charge for informational purposes only.
1.4 If you require these Terms in an alternative format (such as large print or audio), please contact us using the information provided in Section 2.
2.1 We are V3OS, an international BPO (Business Process Outsourcing) company, established in July 2013 by Mr. Pankaj Pandey in Kolkata, also known as the “City of Joy.” With over 500 skilled professionals, we have built a strong and consistent service track record.
We operate three primary delivery centers in India—two in Kolkata and one in Noida—and maintain registered business presence in Australia, the UK, and the USA.
We are certified by the British Standards Institution (BSI) for:
2.2 To contact us, you may:
3.1 The Site is intended for your personal, non-commercial use only.
3.2 You are solely responsible for any costs or expenses incurred in relation to your use of the Site.
3.3 We do not guarantee that the Site is suitable or accessible for use outside the United Kingdom. If you access it from another country, you do so at your own discretion and are responsible for complying with local laws.
3.4 We strive to make the Site accessible. If you experience any difficulties, please contact us as mentioned in Section 2.
3.5 By using the Site, you agree to comply with our Acceptable Use Policy. You must not:
3.6 We reserve the right to suspend or deny access to the Site if you breach these Terms or applicable laws.
4.1 Your privacy matters to us. Any personal data you provide is handled in accordance with our [Privacy Policy], which is designed to protect your information and uphold your rights.
5.1 All intellectual property rights in the Site and its content (including but not limited to text, images, videos, software, and multimedia) are owned by us or our licensors.
5.2 We and our licensors reserve all rights, including copyright, trademarks, domain names, and database rights.
5.3 These Terms do not grant you any rights to use the Site or its content beyond what is necessary for personal use. You must not alter or remove any intellectual property notices.
6.1 While we take reasonable steps to protect data, we do not guarantee confidentiality of any information submitted unless it falls under our Privacy Policy.
6.2 Non-personal information submitted may be used by us freely and without restriction.
7.1 We aim to keep the Site and its content accurate and up to date, though we cannot guarantee its reliability or fitness for any specific purpose.
7.2 We reserve the right to modify, suspend, or withdraw access to the Site at any time without notice.
7.3 The content on the Site is provided for general information only and should not be considered as professional advice.
7.4 While we strive to maintain uninterrupted access, we do not guarantee that the Site will always be available or error-free.
8.1 The Site may include links to external websites. We are not responsible for the content or availability of these third-party sites and do not endorse them.
9.1 We are liable for foreseeable losses or damages resulting directly from our breach of these Terms or our negligence.
9.2 We are not liable for any indirect or unforeseeable losses, including loss of profits, business interruption, or loss of data.
9.3 Nothing in these Terms excludes liability for death or personal injury caused by our negligence or for fraud, or any liability that cannot be limited under applicable law.
10.1 We are not liable for any breach of these Terms caused by events or circumstances beyond our reasonable control.
11.1 These Terms are only enforceable by you and us. No third party has any rights under them.
12.1 Any changes to these Terms must be made in writing and signed by both parties to be valid.
12.2 We reserve the right to update these Terms at any time. Continued use of the Site after changes are posted indicates your acceptance of those changes.
13.1 If you have a complaint, please contact us using the details in Section 2. We are committed to resolving issues efficiently.
13.2 These Terms are governed by the laws of England and Wales.
13.3 Any disputes will be subject to the non-exclusive jurisdiction of the courts of England and Wales.
